Book Me For a Day

Service Agreement

By signing up for this service, you ("Client") agree to retain Jen Webb ("Service Provider") to proceed with web design services for a design intensive, packaged under Book Me For a Day™, and agree to the terms and conditions as set forth in this Agreement.

During this intensive, Service Provider agrees to devote up to 7 hours on assignments to be determined by Client, as well as 1 hour for a pre-intensive kick-off call and 30 days of post-intensive email support. Client understands that payment is for Service Provider's dedicated time and availability during the intensive, and is not contingent upon the completion of any specific deliverables.

Work priority and scheduling will be at the discretion of Client. Work will normally occur between the hours of 8am - 4pm PT on weekdays.

During the 30 days of post-intensive support, the Client will be able to email or message Service Provider with any questions or concerns about the work that was performed during the intensive, and will receive a reply via email, message or video tutorials. This support period does not include additional design or website work that exceeds what was done during the intensive.  If the Client has additional work that needs to be performed, Client will have the option to book another day or a half-day intensive.

Payment for these services will be to the Service Provider at the rate of $1,000 and will be due at the time of booking this appointment. Client may choose to alternatively pay a 50% deposit, and pay the balance 24 hours before the intensive date.

Work will not begin until payment has been made in full. If the remaining balance is not received by this deadline, Service Provider reserves the right to postpone the intensive until payment is received, which may require rescheduling to a new available date.

Any expenses exclusive of normal overhead are not included in this agreement and will be billed separately. Examples of such expenses are: stock images, premium font licenses, and 3rd party plugins. These will not be purchased without consent from Client.

The results of any and all work performed by Service Provider for Client, including original creative work, will remain the property of the Client. Client may use this material in any way deemed appropriate.  

Client understands that any written statements, images, audio recordings or video recordings of Client while participating in the intensive and made on behalf of the Service Provider may be used in connection with publicizing and promoting the Service Provider. Client authorizes the Service Provider to use their name and the written or recorded statements (for example – as testimonials on Service Provider’s website).

Rescheduling & Cancellation

Client may reschedule or cancel the intensive date by providing at least 7 days' written notice prior to the scheduled date. In this case, Client's payment will be retained as credit toward a future intensive, valid for 90 days from the original intensive date at the rate originally paid. If the credit is not used within 90 days, it will remain valid but will no longer be locked to the original rate, and any future booking will be charged at Service Provider's then-current rate.

Client may request a refund in lieu of credit. In this case, a non-refundable $50 processing fee will be deducted from the refunded amount.

Rescheduling or cancellation requests made 7 days or less prior to the intensive date will result in credit toward a future intensive date; however, this credit will not be locked to the original rate, and Service Provider's then-current rate will apply to any future booking.

Day-of cancellations, reschedule requests, or no-shows will result in forfeiture of payment (the amount paid to date). This covers the lost calendar slot that could have been used for another client.